COLLECTION OF INFORMATION
Information is collected in two ways, one is done manually by the user, the other is collected automatically.
INFORMATION PROVIDED BY THE USER
This information is provided by the user upon registration, the type of information provided is as follows:
- Personal Information: for identification purposes if any contact is required;
- Payment information: in order to use our payment services some payment information will be required, such as payment card, PayPal or other financial information;
- Non-Identifying information: this type of information related to information such as usernames, demographics, zip-codes, information regarding your use of the Service, and general project-related data.
INFORMATION COLLECTED AUTOMATICALLY
The type of information collected is very diverse, some examples include: IP address; Browser and operating system identification; Search terms used on search engine; URL or advertisement that referred you to our service; Areas visited on our website; Device Identifier (tablet, pc, telephone, Tablet, etc.).
This information is collected through the following means:
- Web Beacons
- Embedded Scripts
- Social Networking Services (SNS)
- Third Parties
Cookies are used to enhance your experience as a user of our services. These are small text files with relevant information that is downloaded automatically through the webrowser when you visit our website, might that be in your computer, mobile phone/Smartphone or tablet.
We use different types of cookies:
Essential Cookies – these are used to access specific areas of our website, without these cookies some services might not function properly;
Functionality Cookies – these keep track of your preferences related with navigation of our website;
Analytical Cookies – Used to analyze the way different users use our website, allowing us to monitor and enhance the user experience. These cookies are used only for statistical and analysis and do not collect any personal information.
You can at any time disable the cookies, this, however, will cause some problems with navigation within our website and will affect the services that we provide.
For more information about cookies please check http://www.allaboutcookies.org/
We also employ software technology known as “web beacons” or “tracking tags” to help us keep track of what content on our Sites is effective and to serve relevant advertising to you.
Web beacons are typically used to monitor the activity of a site. A Web beacon can be detected by viewing the source code of a Web page and looking for any IMG tags that load from a different server than the rest of the site,. Turning off the browser's cookies will prevent Web beacons from tracking the user's activity this in turn might prevent the site to function properly. The Web beacon will still account for an anonymous visit, but the user's unique information will not be recorded.
There are some programming codes that are temporarily downloaded to your device (computer, tablet, Smartphone, etc.), that record user interactions with our services, these are called embedded scripts.
These programming codes are deactivated / deleted when you disconnect from our website.
SOCIAL NETWORKING SERVICES
You may register through a social network service (SNS), by doing so we will collect from those services information (email, name, gender, address, pictures, etc.), to complete your profile. The information we collect will depend on the privacy settings you have set on those services. It is possible to share our website through the SNS, and we may access information about you from those third parties. These features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the feature to function properly. Your interactions with third parties through SNS or similar features are governed by the respective privacy policies of those third parties.
By clicking in publicity banners and RSS feeds you might be transferred to another website were privacy policies are different. Please read the policies on those websites. We would like to emphasize that Europelance Lda cannot be held accountable by the way information is used on those websites nor do we control it.
USER AND COMMUNITY
Both companies and individuals may create a user profile with personal information about them. This information, all or in some part, will be visible to other users according with the user preferences.
If at any time you believe that an unauthorized profile of you has been created, please feel free to Contact Us
Our services allow you to share information in community forums. Please be aware that by participating, any information you post will be associated to your profile and will be visible to other users.
As part of our services users are able to evaluate and write testimonials about services rendered from other users. If you wish to update or delete your testimonial, please click Contact Us
USE AND RETENTION OF INFORMATION
We use the information we collect to provide the best user experience; to adjust the content we display and the offers we may present; to best respond to your enquiries; to support business transaction; administer and develop relationships between users; send newsletters, marketing or promotional materials and other information that may be of interest to you.
We may use and retain your personal information as follows:
PROVIDE AND IMPROVE SERVICES
- Provide access to and use of our services;
- Provide you with information according with your job/project preferences;
- Provide other services requested by you as described when we collect the information;
- Contact you following a dispute and mediate any arising conflicts;
USER ACCOUNT AND CUSTOMER SERVICE
- Contact you to solve any problems with your account;
- Contact you as necessary to enforce our User Agreement and any agreement we may have with you.
PERSONALIZE PUBLICITY AND MARKETING COMNUNICATIONS
- Personalize and adjust marketing and promotional information according with your profile.
- Share newsletters with promotional information and other information of interest.
PREVENT FRAUDULENT ACTIVITIES
- Prevent fraudulent activities, security breaches or other illegal activities.
CHANGING YOUR INFORMATION OR CLOSING YOUR ACCOUNT
Freelancer users are responsible for the update of theirs accounts. As described earlier some of the information might be filled automatically through the Social Networking Services (SNS), however this does not mean that all information will be filled automatically since it is depend on the privacy settings set on the SNS. We encourage our users to check and if necessary update their information in order to fully benefit the services we aim to provide.
At any time users can cancel or request the termination of their accounts, this will mean that their user profile will no longer be available on our website. By canceling your account does not mean that all information must be erased. Some testimonials like posts or other type of information sharing might remain since they might be connected or affect other user accounts. In addition we will have to keep your profile on our database for administrative purposes.
For account support please use Contact Us
SECURITY AND OTHER SERVICES
We take steps to ensure the security of our website and of our users. We may employ a third party to aid us keeping the safety of our website, these services relate to maintenance services, database management, web analytics and online advertising, payment processing, fraud detection and improvement of our services.
Any future updates of this policy will be available on this page. To ensure you are up to date with the changes in our policy we advise our users to check our policy from time to time.
This policy was updated on the 26th of November 2016.