FAQ Frequently Asked Questions

  • Why do I have to pay when assigning a Request and not when it is completed?

    In order to ease both the work and the processes between Students and Mentors, Uniyelp developed a Request financing system.

    Students must authorise Uniyelp’s payment to the Mentors, they are protected should the Mentor fail to comply with the agreed request specifications.

    On the other hand Mentors know that, if they comply with the agreed specifications, they will be paid. Uniyelp will only pay the Mentor with the Student’s agreement.

  • What happens if a Mentor gives up the work?

    In this case there is the mutual cancellation request option.

    To request the mutual cancellation you must open, for ongoing projects, the initial panel; there you will find a blue icon on the right hand side, which opens a menu containing the option “mutual cancellation”.

    Should the Mentor not accept the mutual cancellation, Uniyelp advises you to open a dispute.

    This action will summon Uniyelp to mediate the conflict and provide an initial appraisal within the next 48 hours.

    To open a dispute on the initial panel, for ongoing requests, you will find a blue icon on the right hand side, which opens a menu containing the option “dispute”.


  • If I am not satisfied with the Mentor performance what shall I do?

    In that case you will not authorize the payment and, if an agreement with the Mentor cannot be reached, a dispute will be opened by either party.

  • Do I have to pay anything for using the site?

    No!

    When posting a request Uniyelp offer some extra options you can choose to enhance your request’s visibility; these options are available when posting a request and whilst they are open for bidding.

    Should you select any of those options such as “urgent”, “featured” or “private” there will be an associated cost. If you do not select any of these options there will be no cost whatsoever.



  • Which documents will I receive for the transferred amount and who will issue it?

    As soon as your transfer is received (and not only when the work is finalized) Uniyelp will issue an invoice which can be dowloaded from “Transactions”.

  • Students taxed in Portugal: When assigning a work how much do I have to pay?

    Students taxed in Portugal only.

    You will have to pay the agreed value (which is net) and add the applicable taxes, namely VAT.

    This amount must be transferred to Uniyelp who will then inform the Mentor that the work is financed and can therefore start to work.
     
    Example

    Students taxed in Portugal

    %

    Amount

    Remarks

    (+) agreed value

    100

    Prior to taxes

    (+) VAT

    23%

    23

    (=) Amount to transfer to Uniyelp

    123


    To make your amount transfer, Uniyelp avails several options. Depending on the one you choose, there might be associated costs. When making a transfer the charges to be borne, depending on your option, will be displayed.

  • For Students NOT taxed in Portugal: What amount do I have to transfer?

    Students NOT taxed in Portugal

    You must transfer the amount of the winning bid only, which is the amount the student agreed with the Mentor to perform the request.

    This amount is deposited in the request’s escrow account thus enabling the Mentor to start working.
     
    To make your amount transfer, Uniyelp avails several options. Depending on the one you choose, there might be associated costs.

    When making a transfer the charges to be borne, depending on your option, will be displayed.

  • For Students NOT taxed in Portugal: To which taxes and deductions will I be subjected to?

    Students NOT taxed in Portugal

    You will be subjected to the taxes of your home country only, and will not have any other deductions.



    You will be subjected to the taxes of your home country only, and will not have any other deductions.

  • Do the site negotiated values already include taxes?

    No!

    All site negotiated values exclude taxes and therefore disregard taxes to be paid by the Mentor.

    However, when you bid a request, applicable deductions / accruals are specified according to your profile in Settings.

  • Is there any charge for using the site?

    No!

    The site charges a “fee” but only to the jobs completed as agreed by the Mentor, i.e. which were paid to him. The ”fee” deduction will automatically be applied to the Student´s payment as presented during the bidding.

  • If I can´t get Requests will I be charged?

    No!

    There is no value or “fee” to be charged by using the site. All charges will apply only if and when posted requests are agreed and completed and will automatically apply to the student’s payment.

  • If I win a Request which is canceled, do I have to pay anything?

    No!

    Only if there is a payment by the Student to the Mentor, Uniyelp’s fee will apply and it will be deducted from the amount the Mentor will receive. Otherwise no charges will apply.

  • To whom do I send the invoice / receipt?

    The invoice / receipt pertaining to the performed Posted Request must be sent to Uniyelp by uploading it to the website, according to the information in the Post Request payment.

    To query the information to include in your invoice / receipt, simply check “my withdrawal requests” clicking on the V arrow placed close to your “Balance”, followed by “Check info” placed below the Requests amount.

  • What happens if I do not send the invoice/receipt?

    Uniyelp will pay for your work provided the Student agrees and the corresponding invoice / receipt has been uploaded to the site by the Mentor.

    Uniyelp only pays the Mentor provided an invoice / receipt is uploaded.

  • If I disagree with the Student, what shall I do?

    Should a disagreement arise, a dispute will be opened. This system will call for Uniyelp’s intervention in order to mediate the conflict.

    When opening a dispute it is strongly recommended that clear, concise and complete information is provided, enable a an agreement to be reached in a sound and fair basis.

    To open a dispute open the Dashboard. On the "In progress" requests, you will see a blue icon on the right hand side which opens a menu containing the option “Disputes”.

    You can also open a dispute on the request’s page by clicking “more”, and then “Disputes”. Kindly note that disputes are available only for requests which are “In progress”, i.e. whereas the request has already been financed and started by the Mentor.

  • Which values will be deducted from the amount I have agreed?

    For Mentors taxed in Portugal only

    Both Uniyelp’s fee and applicable taxes will be deducted. (IRS retention if applicable, in accordance to your profile information). In case you are subjected to VAT, it’s value will be accrued to the amount you will receive.



  • Should my invoice/receipt include applicable taxes?

    For Mentors taxed in Portugal only

    Yes, depending on your tax situation, namely VAT and IRS retention. For independent workers the receipt is issued at the AT’s “Portal das Finanças”.

  • Tax information for Mentors taxed in Portugal

    The following tax information is intended to support Mentors taxed in Portugal. Kindly note that this information might be out of date and therefore Uniyelp strongly recommends the consultation of both the “portal das Finanças” and the Social Security sites.

    To start your activity as Mentor, you need to register with the Finance Department (article 112ºCIRS - Declaração de início de actividade, de alterações e de cessação). By then you will also have to choose to register either with the simplified regime or rather the organized accounts one.

    Simplified Regime – to who anticipates annual revenue below € 200.000, provided, in the previous year, the revenue was also below that limit (Article 28 CIRS). Whenever this ceiling is broken in two consecutive taxation periods or, if it occurs in a sigle period but by more than 25%, the next taxation period will already have to be under the organised accounting regime.

    Organised accounting – to who anticipates annual revenue above € 200.000.
    Basicaly, regardless of the type of services rendered, there are three kinds of documents that can be used by the independent worker:

    • Single act
    • Green receipt
    • Individual entrepeneur’s invoice

    Single act – refers to sporadic and unpredictable services or sales. The corresponding receipts are issued at the AT’s “Portal das Finanças”.

    Green receipt – refers to regularly performed services or sales. Also to be issued electronically at the AT’s “Portal das Finanças”.

    Individual entrepeneur’s invoice – who develops a personal entrepreneurial activity. 

  • Social Security

    Independent workers must timely declare their revenue in an IRS annex to the “model 3” (Social Security annex)

    For more information kindly refer to:

  • VAT regime

    According to VAT code article 53rd, you are exempt from VAT if your annual B category revenue is below 10.000€.

    As you might be exempt as well due to other professional reasons VAT code article 9th should be checked.In case you are starting your activity, the revenue amount to be considered is established in accordance to he forecast made for the current year, to be confirmed by the Direcção-Geral dos Impostos.

  • IRS tax basis

    Generaly speaking the percentage to be retained for independent workers revenues is 25% (Decreto-Lei n.º 42/91  IRS code article 8th Tabela de actividades of article 151st).According to Decreto-Lei n.º 42/91 article, are exempt from retention, except when the retention is made by liberatory taxes, tax payers who:

    • With the exception of  contract mediation commissions, anticipate annual revenue below 10.000 € (VAT code article 53 nr.
    • B category revenues referring to duly documented client travel and lodging expenses repayment  corresponding to services rendered by third parties, unequivocaly directly and totaly on behalf of a determined client.


    Below an example to better explain the calculations involved to issue an invoice to Uniyelp by a Portuguese tax payer:
     

    Portuguese tax payer Mentors

    %

    Not exempt >10.000 €

    exempt

    <=10.000 € (a)

    Remarks

    (+) Agreed amount

    100

    100

    Prior to taxes

    (-) Uniyelp Fee

    15 %

    15

    15

    Over the agreed amount

    (=) Total

    87.5

    87.5

    (+) VAT

    23%

    20,125

    Over the agreed amount - fee

    (-) IRS retention

    25%

    21.875

    Invoice amount

    85.75

    87.5

    Total+VAT-Retention


    a. Exempted if revenues below 10.000 Euros

  • What values are deducted from the agreed amount?

    Mentors NOT taxed in Portugal

    Besides Uniyelp “fee”, the 25% mandatory IRS retention (if applicable). The retention will be waived if you uploaded a valid RFI / DTF document certified by your local tax authorities.

    Uniyelp’s site avails the RFI / DTF form to be downloaded, completed and certified, at ”my withdrawal requests”.

    After certification you must upload the document to the site at “my withdrawal requests”, on the top right hand side where it says Upload RFI.

    For countries where the RFI / DTF document is not available, you must “upload” the residence certificate, validated by the local tax authorities.



  • How do I know if my country subscribed to the double taxation avoidance convention?

    You can verify that information by clicking here.


  • After obtaining the certified document what shall I do?

    You must upload the document to Uniyelp’s site in “my withdrawal requestsThe RFI / DTF maximum validity is one year.

  • If my country did not subscribe to the double taxation convention what shall I do?

    You must obtain a residence certificate, validated by the local tax department, and upload it to your site area.

  • Shall I include taxes in the Invoice/receipt?

    No!

    To the agreed value only Uniyelp’s fee will be deducted provided you have uploaded a valid RFI / DTF document or residence certificate, that is the net amount you will receive. If you did not upload either of those documents you will receive the agreed value deducted from the fee and the mandatory 25% retention.

    Below an example to better explain the calculations involved to issue an invoice to Uniyelp by a NON Portuguese tax payer:

    NON Portuguese tax payer Freelancers

    %

    without RFI/DTF

    with RFI/DTF

    Remarks

    Agreed value

    100

    100

    (-) Uniyelp fee

    15 %

    15

    15

    (=) Total

    87.5

    87.5

    (-) Retention

    25%

    21.875

    0

    Over the total

    Net amount

    65.625

    87.5

    Nt

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